Pharmacies and retail health clinics are where patients turn first. TympaHealth enables your locations to offer professional ear exams, wax removal, and hearing screens — turning a common complaint into a billable, high-satisfaction service that drives footfall and loyalty.
The retail health model is built on accessibility, speed, and patient trust. Ear care checks every box — and TympaHealth makes delivering it effortless.
Earache, blocked ears, and wax buildup are among the top reasons patients visit urgent and retail clinics — and they consistently leave undertreated. Tympa fixes that.
A full ear exam and wax removal can be completed in under 10 minutes. Patients leave with a resolved problem — and they tell their friends. Ear care is one of the highest-satisfaction services in retail health.
CPT® codes 69210, 92502, and 92551 are reimbursable through Medicare and most commercial payers. Self-pay pricing ($79–$149) is also highly acceptable for wax removal — no insurance required.
Patients with wax buildup, recurring ear infections, or hearing concerns become loyal repeat customers. Annual ear checks and hearing screens create a reliable appointment cadence.
TympaHealth supports multi-location deployments with centralised training, standardised protocols, shared analytics, and a dedicated enterprise account team.
Position your pharmacy or clinic as the accessible, affordable alternative to ENT specialist waits. TympaHealth provides co-branded marketing assets to drive awareness in your community.
A menu of accessible, in-demand ear and hearing services — priced for retail, delivered with clinical excellence.
HD video otoscopy. Patients see their own ear canal. Shareable results. CPT® 92502.
Gold-standard microsuction cerumen removal. Fast, safe, immediately effective. CPT® 69210.
5-minute multi-frequency screen. Identify hearing loss early. Ideal for 50+ customers. CPT® 92551.
Parents appreciate fast, same-day ear checks for children without a GP appointment.
Bookable annual service for 50+ customers. Pairs naturally with flu shots, blood pressure checks.
TympaHealth supports everything from a single-location pilot to enterprise-scale retail health network deployment.
Start with a pilot site to establish protocols, validate demand in your patient population, and build confidence with your team before network rollout.
Pharmacy staff and clinical technicians are trained in under 2 hours. The Tympa System is designed for confident use by non-specialist practitioners.
Add ear health services to your booking system, in-store signage, and digital channels. TympaHealth provides launch marketing materials, including social content and in-store POS assets.
Once pilot performance data is established, your dedicated TympaHealth enterprise manager supports rapid rollout to all qualifying locations with phased training and deployment.
| Scenario | Patients / Week (per location) | Est. Annual Revenue |
|---|---|---|
| Pilot / introductory | 5–8 | $15,000–$28,000 |
| Established service | 12–18 | $40,000–$65,000 |
| Full service + awareness campaigns | 20–30 | $70,000–$120,000+ |
"We added TympaHealth to three pharmacy locations as a pilot. Within two months, ear health services were among our highest-rated and highest-demand offerings. The rollout to our full network was a straightforward decision."
"Our customers had nowhere to go for wax removal without a weeks-long ENT wait. We now offer same-day appointments. Satisfaction scores for the service are consistently above 98% — and it's one of the simplest things we've ever added."
"The hearing screen has been a revelation. Customers come in for wax removal and leave knowing their hearing has been professionally assessed. Many have never had a hearing test — and several have been referred on to appropriate care."
Talk to our retail health team about adding ear care services to your pharmacy or clinic network.
Our retail health partnership team will contact you within one business day.